How can we help?

Sign in

Choose the Apple or Google method you used to create your account. If you use Apple's Hide My Email, your Flare address may be an Apple relay address. Check your connection and finish the provider prompt before returning to Flare.

Link Apple or Google

In the web or desktop app, open Profile → Sign-in methods. Choose Link and authenticate the other provider. A method already used by another Flare account cannot be linked, and your primary method cannot be unlinked.

Notifications

On mobile, enable Flare Chat in your iOS or Android notification settings and check Focus or Do Not Disturb. On the web, turn on Browser notifications in Profile; if they are blocked, restore permission in your browser's site settings.

Delete your account

Open Profile, choose Delete account, and confirm. Deletion is permanent and removes your Flare account, profile, projects you own, connections, messages, notification devices, and authentication account. Other participants' content remains.

If you no longer have access to the app, email support@nessocompanies.com from the email address on your Flare account with the subject "Delete my Flare account." We will verify the request and permanently delete the account and associated data.